TY  - BOOK
AU  - Heaton,Herbert, x
AU  - x
TI  - productivity in service organizations; organizing for people: x
SN  - x
U1  - 331.118/HEP 
PY  - 1977///
CY  - N.Y.
PB  - Mcgraw-Hill
KW  - Labour and labouring classes
KW  - Organization
N1  - x
ER  -