TY  - BOOK
AU  - Callahan,Kathe
AU  - 
TI  - Elements of effective governance: 
SN  - 978 1 4129 6556 9
U1  - 352.3570973/C156e 
PY  - 0000///  Taylar and Francis
PY  - 2007///
CY  - New York 
KW  - Local government - United States
KW  -   Total quality management - United States
N1  - Includes  index (p.349-360)  bibliog and Glossary
ER  -