CRM at the speed of light : social CRM strategies, tools and techniques for engaging your customers. Paul Greenberg.

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TextPublication details: New Delhi Tata McGraw-Hill Education 2010Edition: 4th edDescription: xxvi, 662pgISBN:

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Item type	Current library	Call number	Copy number	Status	Notes	Barcode
Books	Chittagong University Library	658.812/G826c (Browse shelf(Opens below))	01	Available		303196
Books	Chittagong University Library	658.812/G826c (Browse shelf(Opens below))	02	Available	Seminar ( Marketing )	303197

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Previous	658.8102/S792m Management of the salesl force x	658.8106/JOE The effects of n markets on public enterprise conduct; And vice versa .	658.812/G826c CRM at the speed of light :	658.812/G826c CRM at the speed of light :	658.812/K95c Customer relationship management :	658.812/K95c Customer relationship management :	658.812/T584c Customer Service :	Next

Includes index and bibliography.

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